Make sure that the Windows OS is updated. I understand you are looking to install the AMD graphics driver. Your service request: 00366822 has been reviewed and updated. We kindly ask that AMD urgently looks into this matter and releases updated (official / final) drivers for the AMD Ryzen 7 - 7840u that offer full functionality on Windows 10 / 11 with maximum compatibility to run recent software / games. This time unfortunately, we're all regretting making that decision of buying AMD's latest generation of APUs as it seems there is no interest from AMD to support it's own hardware, especially the AMD Ryzen 7 - 7840u. Many of us chose AMD powered mobile PC devices mainly for AMD's excellent reputation in the APU market. This breaks Adrenaline completely.īecause we're forced to use these beta drivers for the AMD 7840u APU which were released for troubleshooting purposes and lack any form of optimization, we're extremely disappointed to see that the performance of the AMD 6800u Zen3 / Radeon 680m RDNA 2 iGPU (previous generation of Ryzen 7 APU) in many instances outperforms the newer AMD Ryzen 7 - 7840u Zen4 / Radeon 780m RDNA 3 iGPU) mainly because the AMD 6800u APU has properly optimized drivers and Adrenaline support from AMD. In fact, Windows 11 sees those drivers as incomplete and in some cases, automatically downloads an older set of drivers in an attempt to fix them which overwrites some parts with older drivers while keeping the Adrenaline Control Panel as is. These drivers are not complete and are missing core functionality such as RSR and full Adrenaline support. Several laptop, gaming handheld, and mini pc box manufacturers have already begun releasing their AMD Phoenix (7000 series) based devices for sale since early June of 2023 marketing them as mobile gaming powerhouses but are drastically limited in their performance because of the beta drivers manufacturers are forced to use which are incomplete and are not optimized for anything.Īnyone now with a device sporting an AMD Ryzen 7 - 7840u (laptop, gaming handheld, mini box PC) is relying on beta drivers released on April 28th, 2023 exclusively for manufacturers to test and trouble shoot the APU before releasing their devices for sale. If you go to the drivers download page, the Ryzen 7 - 7840u is nowhere to be found, yet you can find the previous generation Ryzen 7 - 6800u drivers easily. As of now, AMD does not offer final drivers nor proper Adrenaline support for the AMD Ryzen 7 - 7840u.
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